Shipping policy

PREORDERS:

At Retronova Apparel, we value your excitement and anticipation for our products. We offer preorders to allow you to secure your favorite items before they are officially released. Here's what you need to know about our preorder shipping policy:

Order Processing Time:

  • Preorders typically take 2-3 weeks to manufacture. Our skilled team of artisans ensures that each item is crafted with precision and care to meet our high-quality standards.

Shipping Time:

  • After the manufacturing process is complete, please allow an additional 1-2 weeks for your order to be shipped. We work diligently to get your items to you as quickly as possible while maintaining the utmost quality.

Order Status and Tracking:

  • You will receive an email confirmation once your preorder is placed. As your order progresses through the manufacturing and shipping phases, you will receive updates on its status.
  • A tracking number will be provided once your order is shipped, allowing you to monitor its journey to your doorstep.

Combining Orders:

  • If you wish to combine a preorder item with items that are currently in stock, please contact us at retronovaapparel@gmail.com before placing your order. We will do our best to accommodate your request and provide you with an estimated delivery date for the combined shipment.

Contact Us:

  • If you have any questions or concerns about your preorder, shipping, or any other inquiries, please don't hesitate to reach out to us at retronovaapparel@gmail.com. Our dedicated customer support team is here to assist you promptly.

Note:

  • The estimated processing and shipping times mentioned are approximate and may vary due to factors beyond our control, such as unexpected production delays or international customs procedures. We appreciate your understanding in such cases.

Pre-Order Terms & Conditions

By placing a preorder with Retronova Apparel, you agree to the following:

Immediate Payment: Your payment is charged at the time of purchase to secure your item in production.

Estimated Dates Only: Any shipping or production timelines provided are estimates and may shift due to manufacturing schedules, supplier delays, or unexpected changes. These dates are not guaranteed.

Order Changes: Requests to modify a preorder after purchase may cause additional delays.

Delays: Retronova is not responsible for delays outside our control, but we will always keep you updated.

Thank you for choosing Retronova Apparel. We appreciate your support and look forward to delivering high-quality products that you'll love.